Terms of Service
The right-hand column is the plain-English version. It isn’t the contract, but if the two ever disagree, we wrote the contract badly and want to know.
01 · THE SERVICE
shor10 creates short URLs that redirect to a destination you supply, for a duration you choose. We provide the service on an as-is basis and may change or discontinue features with notice sent to your account email.
We shorten links and expire them. Features can change; we’ll tell you.
02 · YOUR LINKS, YOUR CONTENT
You are responsible for every destination you point a link at, and for the alias you give it. You keep all rights in your content. We may remove a link, without notice, where it targets malware, phishing, or material we are legally required to act on.
Your links are yours. Point them somewhere harmful and we’ll pull them.
03 · EXPIRY IS THE PRODUCT
When a link reaches its expiry time it stops redirecting and returns HTTP 410 Gone. This is intended behaviour, not a fault, and is not grounds for a refund. We aim to retire links within 60 seconds of their stated time and do not guarantee exactness beyond that. We never extend a link past its expiry on your behalf, and a link you set to never expire may still be removed under section 02 or if your account closes.
Links leave when you said they would, give or take a minute. That’s not a bug and not refundable.
04 · ACCEPTABLE USE
Don’t use shor10 to disguise a destination for deception, to circumvent another service’s rules, to send unsolicited bulk messages, or to load our redirect path beyond your plan’s stated limits. Automated access requires an API key and stays within its rate limit.
No spam, no cloaking, no hammering the API.
05 · PLANS AND BILLING
Paid plans bill monthly or yearly in advance through Stripe and renew until cancelled. Cancel any time; you keep the plan until the end of the period you paid for, then drop to Free. Free-plan limits apply from that moment, including the 30-day timer cap — existing longer timers keep running, but you can’t create new ones.
Cancel whenever. You keep what you paid for; old links keep their timers.
06 · AVAILABILITY
We target 99.9% monthly availability on the redirect path and publish real numbers at status.shor10.co. We don’t offer service credits. If we fail badly enough that you want to leave, email us and we’ll refund the unused period.
No SLA theatre. If we let you down, ask for your money back.
07 · ENDING IT
You may schedule account deletion at any time from Settings. Deletion runs after a 14-day grace period unless you cancel; short links keep working during grace. After hard-delete, every link you owned stops resolving and returns 404 — not 410, because the account that owned them no longer exists. Canceling starts a 24-hour cooldown before you can schedule again. We may suspend an account for a breach of section 04, with an explanation.
Schedule delete, 14 days to change your mind, links still work until then. Afterward they’re 404s.
08 · CHANGES AND LAW
We’ll email you at least 30 days before terms that affect you materially change, and keep every prior version linked from this page. These terms are governed by the laws of Thailand.
30 days’ notice for anything that matters. Old versions stay online.